peryagames Privacy Policy

Welcome to the peryagames Privacy Policy. peryagames ("we", "us", "our") is committed to protecting the personal information of every player who registers and uses the peryagames Platform. This Privacy Policy applies to all users of the peryagames website at peryagames.net and any related services, mobile interfaces, or applications operated under the peryagames brand.

This Privacy Policy has been prepared in compliance with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines and its Implementing Rules and Regulations, as administered by the National Privacy Commission (NPC). By accessing or using the peryagames Platform, you acknowledge that you have read, understood, and agreed to the collection and processing of your personal data as described in this Policy.

If you do not agree with any part of this Privacy Policy, you should discontinue use of the peryagames Platform and may request account closure by contacting our support team. We encourage you to review this Policy periodically, as it may be updated from time to time to reflect changes in our practices or applicable law.

peryagames collects personal data that is necessary for the operation of the Platform, compliance with legal and regulatory obligations, and the delivery of a safe and personalised gaming experience. The categories of personal data we collect include:

2.1 Registration Data

When you create a peryagames account, we collect your full legal name, date of birth, email address, mobile number, and residential address. This information is required to establish your account and verify your eligibility to use the Platform.

2.2 Identity Verification (KYC) Data

As part of our Know Your Customer (KYC) process, we may collect copies of government-issued identification documents such as your Philippine passport, PhilSys National ID, SSS/UMID card, driver's licence, PRC ID, or Voter's ID. We may also collect proof of address documents and, where required, proof of source of funds.

2.3 Financial Data

We collect information related to your deposits and withdrawals, including your GCash number, PayMaya account details, bank account information (BPI, BDO, Metrobank), and transaction history on the Platform. We do not store full payment card numbers on our servers.

2.4 Gaming Activity Data

We record your gaming history on peryagames, including games played, bets placed, outcomes, session durations, and bonus usage. This data is used for account management, responsible gaming monitoring, dispute resolution, and regulatory reporting.

2.5 Technical and Device Data

We automatically collect certain technical data when you access the peryagames Platform, including your IP address, browser type and version, operating system, device identifiers, and referring URLs. This data helps us maintain Platform security and improve user experience.

2.6 Communications Data

If you contact peryagames support via live chat, email, or any other channel, we retain records of those communications, including the content of your messages and any attachments you provide.

peryagames uses the personal data we collect for the following purposes:

• Account Management: To create, maintain, and administer your peryagames account, including processing deposits and withdrawals, managing bonuses, and providing access to games.
• Identity Verification: To verify your age (21+), identity, and eligibility to use the Platform in compliance with applicable Philippine gaming regulations.
• Regulatory Compliance: To meet our obligations under Philippine law, including anti-money laundering (AML) requirements, responsible gaming obligations, and any reporting requirements imposed by relevant regulatory authorities.
• Fraud Prevention and Security: To detect, investigate, and prevent fraudulent activity, money laundering, unauthorised account access, and other security threats to the Platform and its users.
• Responsible Gaming: To monitor gaming patterns and identify players who may be at risk of problem gambling, and to administer responsible gaming tools such as deposit limits, cooling-off periods, and self-exclusion.
• Customer Support: To respond to your enquiries, resolve disputes, and provide assistance through our 24/7 support channels.
• Platform Improvement: To analyse usage patterns, troubleshoot technical issues, and improve the overall performance and user experience of the peryagames Platform.
• Marketing Communications: Where you have provided consent, to send you promotional offers, bonus notifications, and updates about new games or features on peryagames. You may withdraw this consent at any time through your account settings.

Under the Data Privacy Act of 2012 and its Implementing Rules and Regulations, peryagames processes your personal data on the following legal bases:

• Contractual Necessity: Processing is necessary for the performance of the contract between you and peryagames — specifically, to operate your account, process transactions, and deliver gaming services.
• Legal Obligation: Processing is required to comply with applicable Philippine laws and regulations, including AML obligations, age verification requirements, and regulatory reporting duties.
• Legitimate Interests: Processing is necessary for the legitimate interests of peryagames, including fraud prevention, Platform security, and improving our services, provided these interests are not overridden by your rights and freedoms.
• Consent: For certain processing activities — such as sending marketing communications or using non-essential cookies — we rely on your freely given, specific, and informed consent. You have the right to withdraw this consent at any time.

peryagames does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

5.1 Payment Processors

We share financial data with licensed payment service providers — including GCash, PayMaya, BPI, BDO, and Metrobank — to process your deposits and withdrawals. These providers are bound by their own privacy policies and applicable financial regulations.

5.2 Identity Verification Providers

We may use third-party KYC and identity verification service providers to assist with the verification of your identity documents. These providers process your data solely for verification purposes and are contractually prohibited from using it for any other purpose.

5.3 Regulatory and Law Enforcement Authorities

We may disclose your personal data to Philippine regulatory authorities, law enforcement agencies, or courts where we are legally required to do so, or where disclosure is necessary to protect the rights, property, or safety of peryagames, its users, or the public.

5.4 Technology and Infrastructure Providers

We use third-party technology providers for hosting, data storage, analytics, and Platform infrastructure. These providers act as data processors on our behalf and are contractually required to process your data only in accordance with our instructions and applicable data protection law.

5.5 Game Content Providers

Certain games on the peryagames Platform are provided by licensed third-party game studios. These providers may receive limited technical data (such as session tokens) necessary to deliver the game experience. They do not receive your full personal profile.

peryagames uses cookies and similar tracking technologies to operate the Platform, remember your preferences, and analyse usage patterns. A cookie is a small text file placed on your device when you visit the peryagames website.

6.1 Types of Cookies We Use

• Essential Cookies: These are strictly necessary for the Platform to function. They enable core features such as account login, session management, and security. These cookies cannot be disabled without affecting Platform functionality.
• Functional Cookies: These cookies remember your preferences — such as your preferred language or display settings — to provide a more personalised experience on peryagames.
• Analytics Cookies: We use analytics tools to understand how users interact with the peryagames Platform, which pages are most visited, and where technical issues occur. This data is aggregated and anonymised where possible.
• Marketing Cookies: Where you have provided consent, we may use cookies to deliver relevant promotional content. You can withdraw consent for marketing cookies at any time through your browser settings or our cookie preference centre.

6.2 Managing Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to refuse or delete cookies. Please note that disabling essential cookies may affect your ability to use certain features of the peryagames Platform, including account login.

peryagames retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law and regulation. The following general retention periods apply:

After the applicable retention period has expired, your personal data will be securely deleted or anonymised in accordance with our data disposal procedures. Where data is anonymised, it may be retained indefinitely for statistical and analytical purposes.

peryagames takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your information against unauthorised access, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS Encryption: All data transmitted between your device and the peryagames Platform is encrypted using industry-standard SSL/TLS protocols.
• Secure Data Storage: Personal data is stored on secure servers with restricted access controls. Access to personal data is limited to authorised personnel who require it to perform their job functions.
• Two-Factor Authentication: peryagames supports two-factor authentication (2FA) for account login, providing an additional layer of security for your account.
• Regular Security Audits: Our Platform and infrastructure undergo regular security assessments and penetration testing to identify and address potential vulnerabilities.
• Staff Training: All peryagames personnel who handle personal data receive regular training on data protection obligations and security best practices.
• Incident Response: In the event of a personal data breach that poses a risk to your rights and freedoms, peryagames will notify the National Privacy Commission and affected users in accordance with the requirements of the Data Privacy Act of 2012.

Under the Data Privacy Act of 2012 and its Implementing Rules and Regulations, you have the following rights in relation to your personal data held by peryagames. To exercise any of these rights, please contact our Data Protection Officer using the details provided in Section 13.

• Right to Be Informed: You have the right to be informed about how your personal data is collected, used, and processed. This Privacy Policy fulfils that obligation.
• Right of Access: You have the right to request a copy of the personal data peryagames holds about you, along with information about how it is being processed.
• Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected or updated.
• Right to Erasure: In certain circumstances, you have the right to request the deletion of your personal data. This right is subject to our legal and regulatory retention obligations.
• Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests, subject to applicable legal grounds.
• Right to Data Portability: Where technically feasible, you have the right to receive your personal data in a structured, commonly used, and machine-readable format.
• Right to Lodge a Complaint: If you believe your data protection rights have been violated, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.

peryagames will respond to all data subject requests within thirty (30) days of receipt. In complex cases, this period may be extended by a further thirty (30) days, in which case we will notify you of the extension and the reasons for it.

The peryagames Platform is strictly intended for adults aged 21 years and above. peryagames does not knowingly collect personal data from individuals under the age of 21. The minimum age for online casino gaming in the Philippines is 21 years, and peryagames enforces this requirement through its registration and KYC verification processes.

Parents and guardians are encouraged to use parental control software to prevent minors from accessing online gaming platforms. peryagames supports responsible gaming initiatives and takes its obligations regarding the protection of minors extremely seriously.

In the course of operating the peryagames Platform, your personal data may be transferred to and processed in countries outside the Philippines — for example, where our technology infrastructure providers or game content suppliers are based. peryagames ensures that any such cross-border transfers of personal data are conducted in compliance with the Data Privacy Act of 2012 and the requirements of the National Privacy Commission.

Where personal data is transferred outside the Philippines, peryagames implements appropriate safeguards, which may include:

• Contractual clauses that require the recipient to protect your personal data to a standard equivalent to that required under Philippine law.
• Transfers to countries that have been assessed as providing an adequate level of data protection.
• Binding corporate rules or other approved transfer mechanisms where applicable.

You may request further information about the safeguards in place for cross-border data transfers by contacting our Data Protection Officer.

peryagames reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. All updates will be posted on this page with a revised "Last Updated" date.

Where changes are material — meaning they significantly affect how we collect or use your personal data — peryagames will notify registered users via the email address associated with their account or through an in-Platform notification prior to the changes taking effect.

We encourage you to review this Privacy Policy periodically to stay informed about how peryagames protects your personal information. Your continued use of the Platform after any update constitutes your acceptance of the revised Privacy Policy.

If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by peryagames, please contact our Data Protection Officer (DPO). Our DPO is responsible for overseeing peryagames's compliance with the Data Privacy Act of 2012 and this Privacy Policy.

You also have the right to lodge a complaint directly with the National Privacy Commission of the Philippines if you believe your data protection rights have not been respected. The NPC can be reached through their official government channels.